Mystery Shopper Method
Book 3 mystery shopper visits
Mystery Shopper Service
The Mystery Shopper Method is the most current direction in the research market.
More than 79% of companies around the world recognize this method as effective in working on service and loyalty. The method allows you to control your objects and improve the quality of customer service.
What tasks your company can solve with the help of the Secret Buyer, and how to get the research for FREE, read on.
Research opportunities
Research by the Mystery Shopper method will help all companies that work with clients (with the end user) – chain stores, branches of banks, sales offices, water, pizza and other delivery services, gas stations, restaurants, hotels, confectioneries, auto centers, medical services, Beauty and other points of sale, where there is communication with customers.
If the company pays special attention to telephone communication with customers, in such industries as online shopping, delivery services, working with corporate clients, then the Mystery Shopper can make an order by phone, get a commercial offer by e-mail after talking with the manager, order delivery goods on the house and check everything up to the work of the courier.
Reports and statistics on the Secret Buyer method will be useful: for managing companies, business owners, manufacturers, distributors and franchisors.