Trainings
Trainings

Improving professional, communication and service skills

Book 3 mystery shopper visits

    When do you need to conduct trainings?

    When you do not need to conduct training in the company?

    if you want to “awaken the staff”
    if you are cut off to conduct training as a motivation
    if you have been training for a long time or never
    if you have low sales
    if you have no corporate spirit in the team
    if you yourself have been trained and you want your employees to be trained too

    When do you need to conduct trainings?

    when you conducted the study and identified weaknesses in the work of employees
    when you decided to introduce official and prescribed customer service standards
    when you want to get feedback from employees and find out what difficulties they face when working with a client
    When you implement any consulting project

    Our trainings:

    CUSTOMER SERVICE STANDARDS
    WORKING WITH THE OBJECTIONS OF THE CUSTOMER, RULES OF WORK IN CONFLICT SITUATIONS
    STANDARDS OF SALES BY PHONE
    SECRET BUYERS – SECRETS OF EFFICIENCY
    DISC TALENT MANAGEMENT (BASED ON THE TESTING OF BEHAVIORAL FEATURES AND MOTIVATION OF EMPLOYEES)
    MARKETING RESEARCH – SECRETS OF EFFICIENCY
    COMPANY BUSINESS PROCESS – STRUCTURE AND RULES FOR CREATION

    Want to get advice or order a training? Email us and we will answer all your questions!

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